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FAQ

Games

  • I was logged out in the middle of a game. Will I get my credits back?
  • How can I avoid bugs or other issues accessing the site and games?
  • I never win! Why?
  • What types of games can I find at MyCircus?
  • I had a problem entering my answer. What should I do?
  • I would like to try a new game. Where can I find the rules?

See all 11 articles

Contest

  • How do you take part in a contest? Promoted article
  • I won a contest. How do I get my prize? Promoted article
  • What is a contest? Promoted article

Shop

  • How do I get prizes? Promoted article
  • How can I earn COINS? Promoted article
  • How do I use my voucher received by email? Promoted article
  • I swapped my COINS for a voucher. What do I do now?
  • What is the VIP offer, Circus Duo offer and Circus Solo offer?

Account and registration

  • I would like to delete my account. How do I do it? Promoted article
  • I would like to change the email address linked to my account. How do I do it? Promoted article
  • I can’t log into my account. Why? Promoted article
  • How can I register for MyCircus? Promoted article
  • I’ve been told that my account has been temporarily suspended. What should I do? Promoted article
  • I am not able to register at MyCircus. What should I do? Promoted article

See all 17 articles

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