I’ve been told that my account has been temporarily suspended. What should I do?

You account could have been suspended for several reasons:

• You have entered the wrong password several times. For your security, your account has therefore been blocked. To recover it, please contact our customer service.
• You have infringed the rules of use of our website. For more information, please read our general conditions of use (PDF).
• A technical problem could have occurred on our website. Please try to log in again later.